Whistleblower Policy
Updated Date: May 25, 2025, 12:00 AM
1. INTRODUCTION AND COMMITMENT
At World Golden Gate Virtual Assets Broker & Dealer Services L.L.C (WGG), we believe in doing the right thing—even when no one is watching. We are committed to upholding the highest standards of ethical conduct, transparency, and accountability.
This Whistleblower Policy reflects our commitment to building a culture where speaking up is safe, protected, and encouraged—whether you are an employee, client, contractor, or third-party partner.
2. WHAT IS WHISTLEBLOWING?
Whistleblowing is the act of raising a concern about misconduct, unethical behavior, or legal/regulatory violations, whether observed or suspected. It is a vital part of strengthening governance and preserving market integrity.
3. SCOPE OF PROTECTION
This policy applies to:
Employees and officers
Contractors and consultants
Vendors, clients, and service providers
All are protected when raising concerns in good faith, regardless of the outcome of the investigation.
4. WHO CAN REPORT?
Any individual who has a legitimate concern relating to WGG’s operations, conduct, or employees may submit a whistleblower report. We accept concerns from both internal stakeholders and external parties who interact with our business.
5. WHAT CAN BE REPORTED?
Reports may involve, but are not limited to:
Violations of UAE law or VARA regulations
Fraud, embezzlement, or financial crimes
Insider trading or market manipulation
Bribery, corruption, or abuse of position
Breaches of WGG’s internal policies or codes of conduct
Retaliation or harassment linked to speaking up
If you're unsure whether a situation qualifies—report it anyway. All concerns will be assessed in good faith.
6. HOW TO REPORT A CONCERN
We offer secure and confidential channels for reporting concerns:
Dedicated email:
whistleblowing@worldgoldengate.com
Anonymous online portal https://worldgoldengate.com/whistleblowing
Confidential Hotline: A dedicated whistleblowing hotline will be established to allow real-time voice reporting +97142941481
In-person or direct reporting to the Compliance Officer
All reports are handled discreetly and in line with our commitment to protection and fairness.
7. CONFIDENTIALITY AND ANONYMITY
WGG guarantees that:
Your identity will remain confidential to the fullest extent permitted by law
You may choose to report anonymously
Your report will be handled discreetly, without disclosing personal details to uninvolved parties
8. PROTECTION AGAINST RETALIATION
Retaliation of any kind is strictly prohibited. WGG does not tolerate:
Harassment, demotion, or dismissal linked to a report
Blacklisting or career-related harm
Intimidation or adverse treatment
Anyone found retaliating will be subject to internal disciplinary action and possible regulatory referral.
9. INVESTIGATION AND REMEDIAL ACTION
All concerns are reviewed by our Compliance team and, if necessary, escalated to a specialized committee. Depending on the case:
Investigations will be conducted with fairness and neutrality
Findings may lead to corrective measures, including disciplinary action or regulatory reporting
Whistleblowers will be informed of the outcome when legally possible
WGG aims to address all cases within 30 days, with extensions where justified.
10. REGULATORY ALIGNMENT
This policy aligns with:
Dubai VARA rulebooks (Compliance & Risk Management, Market Conduct)
UAE Labor Law
CBUAE and UAE FIU compliance frameworks
Whistleblower protections under UAE Penal Code
Our protocols ensure that reports are recorded, stored, and protected for a minimum of eight (8) years, supporting both internal integrity and regulatory oversight.
11. TRAINING AND AWARENESS
WGG fosters a speak-up culture through:
Mandatory annual training for all staff
Specialized training for leadership and investigators
Quarterly awareness campaigns that reinforce openness, ethical behavior, and zero tolerance for retaliation
12. OUR SPEAK-UP CULTURE
At WGG, speaking up is not just allowed—it is respected and protected. We believe that a healthy, compliant, and ethical workplace is built on courageous conversations and transparent action.
We encourage everyone—internally and externally—to help us uphold our standards by reporting concerns honestly and safely.
13. DISCLAIMER
This Whistleblower Policy Summary is provided for transparency purposes and does not replace WGG’s internal whistleblower protocols or investigation procedures. For regulatory bodies or stakeholders requiring more information, please contact compliance@worldgoldengate.com